AI assistant from Jameda to relieve doctors of bureaucracy

Jameda, a company known for its online doctor search portal, is introducing an AI assistant that is designed to help doctors with documentation.

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This article was originally published in German and has been automatically translated.

The Docplanner Group, the parent company of Jameda, has developed the "Jameda AI Assistant" together with doctors in private practice. This is intended to help doctors in private practice to reduce documentation costs. According to Jameda, which is known for its doctor rating portal among other things, the AI assistant could reduce documentation time by up to 80 percent. During the doctor-patient consultation, the AI assistant collects information and creates a doctor's letter including diagnoses, planned treatment and medication. The letter can be transferred to the practice management system "on request" via an interface.

To analyze the doctor's input in real time, the speech-to-text solution Whisper from OpenAI is used first. Whisper is operated on the Docplanner Group's own computer infrastructure, as Jameda press spokesperson Martin Elsässer told heise online. "Local storage also allows us to anonymize the data before we pass it on to the Large Language Model". The service is currently still in a final test phase and is to be rolled out to all customers from July, including manufacturers of practice management systems, for example, explains Elsässer.

The model is "constantly being trained with medical terminology, pharmaceuticals and new equipment", says Elsässer. An AI service from Microsoft's Azure cloud, which runs on data centers in Europe, also runs in the background. Jameda CEO Dr. Florian Weiß emphasizes that the doctor retains sovereignty over the data and has final control over the letter. The data never leaves the practice and is never transmitted to Jameda.

Health Minister Karl Lauterbach wants to counteract the excessive bureaucracy with numerous laws and AI and is also in talks with well-known companies from the health IT sector. His vision is for data from doctor-patient consultations to automatically flow into practice management systems in a structured manner and then be used to train other AI systems.

Microsoft recently announced DAX Copilot for the healthcare sector. A few days ago, Doctolib, a company known for its appointment service portal, whose increasing use has been criticized by data protectionists, also purchased the AI-based answering machine Aaron. Aaron is also intended to make doctors' work easier.

. (mack)