Temu denies: Attackers claim to have captured 87 million customer records

Criminals claim to have hacked Temu and offer 87 million alleged customer records for sale on the darknet. Temu denies this.

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Cell phone with Temu app in front of a screen

(Image: Markus Mainka/Shutterstock.com)

2 min. read
By
  • Kathrin Stoll

The Chinese e-commerce platform Temu is said to have been attacked. The user of a darknet forum claims to have stolen data records from 87 million customers due to a data leak. Since Tuesday, the allegedly stolen data has been offered for sale via the dark net forum BreachForums. To prove that the stolen data is genuine, the account "smokinthashit" has published a small excerpt from it: The data set contains usernames, IDs, IP addresses, first and last names, dates of birth, gender details, addresses, telephone numbers and password hashes.

However, Temu denies the authenticity of the data: it has examined the data and compared it with its own customer database. No matches were found, the operators told the US online medium Bleeping Computer.

They take any attempt to damage Temu's reputation or customers extremely seriously and reserve the right to take legal action for spreading false information. Security and data protection are a top priority and the company follows industry recommendations regarding both. For example, the Temu app is MASA-certified (Mobile Application Security Assessment), there is a bug bounty program and payment processing meets the requirements of the Payment Card Industry Data Security Standard (PCI DSS).

The attacker, however, claims that there are vulnerabilities in Temu's code, that the intrusion is real and that he still has access to mail accounts and internal systems. However, he did not substantiate this claim to Bleeping Computer.

Regardless of whether the alleged breach is real or not, it is recommended to secure the Temu user account with two-factor authentication (2FA) and to watch out for phishing attempts.

The Chinese sales platform Temi has become popular internationally as a place to go for very cheap offers. However, consumer advocates repeatedly advise caution. Temu has been criticized for suspected spyware in the app, product quality and long shipping times, among other things.

(kst)

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This article was originally published in German. It was translated with technical assistance and editorially reviewed before publication.