Cyber attack on US financial services provider MoneyGram
Attackers have put the international money transfer service MoneyGram out of action. The investigation is ongoing.
The failure of MoneyGram is upsetting many customers.
(Image: Michael Vi/Shutterstock.com)
The international money transfer service MoneyGram, based in Dallas, has been hit by a cyber attack. After Western Union, MoneyGram is the second-largest provider of international money transfers – which relatives use to send money to families abroad, for example. The systems are offline due to the cyber attack. Together with external cyber security experts and law enforcement agencies, MoneyGram is investigating the matter, as the company announced on the short message service X.
(Image: MoneyGram)
Services such as the app are currently unusable. Attempts to access the MoneyGram pages to send or receive money are answered with the error code 404. Apart from posts on social media, the company has not informed its customers, as one disgruntled corporate customer told heise online. No notification had been sent by email, telephone, app or via the website. Money transferred on Friday had not arrived.
In addition to attempts to regain control of the systems, investigations are underway with law enforcement authorities. The company is aware of the importance and urgency of the matter for customers and business partners. It is currently still unclear how long the systems will have to remain offline and what impact the attack will have on the company's customers.
(mack)