No Xbox version: developers of "Enotria" take jibe at Microsoft
Poor communication and big trouble: The Italian developers of "Enotria: The Last Song" are canceling the Xbox version of their game for the time being.
(Image: Jyamma Games)
The Soulslike game "Enotria: The Last Song" by Italian studio Jyamma Games will not be released for Xbox for the time being. "Unfortunately, despite our best efforts and the hard work of our dedicated team, we have encountered challenges that have delayed the release on the Xbox platform," the studio writes in an announcement on its website. The game will therefore only be released for PS5 and PC on September 19. Meanwhile, there is no new date for the Xbox version.
The background to this is apparently trouble with Microsoft, as studio employees write on Discord. "Obviously they don't care about 'Enotria' and they don't care about you either," wrote Jyamma CEO Jacky Greco on Discord with regard to Microsoft , according to Windowscentral.
Greco is apparently frustrated by poor communication: He told gaming magazine Insider Gaming that his studio had been trying in vain for months to open a store page on Microsoft's Xbox Store. In the meantime, the studio had fallen into support hell at Microsoft, reports Greco. The studio was sent back and forth between various support employees with no solution in sight.
Game developers in support hell
This is not the first time that a game developer has made their support frustration public. Indie studio Re-Logic, for example, went public with problems with the Stadia port of the game "Terraria" after Google blocked the studio's account and failed to respond helpfully to support requests. Like Jyamma, Re-Logic is also a small development studio.
"I want nothing to do with a company that holds its customers and partners in such low regard. Doing business with you is a burden," wrote Re-Logic boss Spinks on Twitter. It was only after he made the case public that Google was able to solve the problem.
This could also happen in the case of "Enotria: The Last Song", especially as the story has been well received in the international media. It fits well into the current picture: Microsoft's Xbox brand has recently suffered several setbacks. For example, the hype action game "Black Myth: Wukong" was only released for PS5 and PC –. Whether this was due to an exclusive deal or other reasons is not yet clear. Many fans are also annoyed because former Xbox exclusives such as "Sea of Thieves" and "Pentiment" were ported to the Playstation at a later date.
Microsoft has not yet commented on the anger of the "Enotria" developers.
(dahe)