Gmail: New AI tool changes mail search in the inbox

The search in the Gmail mailbox will soon be supported by AI. The feature no longer shows search results in chronological order.

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The Gmail app on a smartphone screen on a wooden background.

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2 min. read

We've all been there: an email that's several weeks old is suddenly relevant again and has to be dug out of the depths of the Gmail inbox – Time to use the search function in the app or web view. In the foreseeable future, this will no longer work quite as usual: Google is supplementing the Gmail search function with a new AI function for "most relevant" search results. This changes the order in which the emails that match the search criteria are displayed.

Previously, Gmail displayed the results in chronological order or based on the keywords entered, Google explains. The new function will now also sort Gmail search results according to criteria such as most frequently clicked emails, most frequent contacts and recency. With this update, Google expects it to be much more likely that the emails that are really being searched for will appear at the top of the search results. The search engine group hopes that this will mean less effort and save time for its users.

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Some users will probably have to get used to the new feature. However, no one should be forced to come to terms with it: According to Google, as soon as the new feature is available for a users account, they will be able to switch between the "most relevant" and the "most recent" results. The latter is the search in their usual form.

The "most relevant" search results will be available worldwide for private users in the web view and in the official Gmail app for Android and iOS. Google is not giving an exact date for this, which might hint that it is about to happen soon. In the future, Google also wants to extend the function to business customers.

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This article was originally published in German. It was translated with technical assistance and editorially reviewed before publication.