House ban for Telekom representative: Deutsche Wohnen stops fiber optic salesman

Numerous Deutsche Wohnen tenants complained about unwanted visits from Telekom representatives. Both companies reacted.

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Following complaints about "aggressive sales activities", landlord Deutsche Wohnen is now barring representatives from Deutsche Telekom. When trying to sell fiber optic connections, the latter apparently went too far.

This affects sales employees of Deutsche Telekom and sales partner companies. According to the newspaper "Welt", the ban applies in hundreds of buildings in several cities. Notices are now being posted in the apartment buildings.

A spokesperson for Deutsche Wohnen confirmed to the newspaper: "Tenants of around 130,000 apartments in Magdeburg, Dresden and Berlin in Deutsche Wohnen's portfolio were affected". The company wants to protect its tenants in the best possible way.

The ban has been in place since February. The specific reason for this was apparently false statements made by Telekom representatives during door-to-door sales. After initial talks between Telekom and Vonovia subsidiary Deutsche Wohnen, the complaints had not stopped.

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Deutsche Telekom also commented on the matter: "Vonovia quite rightly attaches great importance to ensuring that sales in Vonovia properties take place in accordance with the door-to-door code without putting tenants under pressure," a spokeswoman was quoted as saying by Die Welt. Telekom shares Vonovia's claim.

Telekom also drops the name of one of its partner companies: "Where our sales partner Ranger has not worked in accordance with the rules in Vonovia properties in the past, doorstep business has also been temporarily suspended." There had been misconduct on the part of employees. There would be further talks with Deutsche Wohnen.

In the meantime, the house ban is apparently having an effect: there have been no new complaints since then, the Deutsche Wohnen spokesperson told Die Welt.

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This article was originally published in German. It was translated with technical assistance and editorially reviewed before publication.