DHL suspends deliveries over 800 US dollars to private customers in the USA
Because the exemption limit has changed, DHL no longer delivers high-value shipments in the USA. Shipments to companies are not affected.
DHL distribution center in Braunschweig.
(Image: Deutsche Post DHL)
From next Easter Monday, April 21, 2025, DHL will no longer deliver shipments with a declared value of more than 800 US dollars to private recipients in the USA. The company justifies this with a change in customs regulations in the United States: Since April 5, 2025, an exemption limit of only 800 US dollars applies, previously it was 2500 dollars. According to DHL, all shipments over 800 dollars now require a formal import procedure.
According to the company's website, this has led to delays of several days in processing, which will continue for all shipments for now. DHL describes the measure as "temporary" and will apply until further notice. DHL does not specify under which circumstances higher value shipments could be delivered again. Until then, the restriction applies to shipments from all over the world to the USA.
Only shipments from companies to private individuals (B2C) are affected by the measure; shipments from companies to companies (B2B) are still possible even if the value exceeds 800 US dollars. This distinction is particularly important for the USA itself, as DHL was founded in San Francisco in 1969 and taken over by Deutsche Post in 1998. DHL therefore has a strong presence in the USA, but also in Canada, among other countries. The USA is the largest trading partner for its northern neighbor.
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