Google ends support for old Nest Learning thermostats, withdraws from EU market

Support for the first two generations of Google's Nest Learning Thermostats will end in October 2025, and the company is also withdrawing its own thermostats from the EU market. In this country, the third-generation Learning Thermostat from 2015 and the Learning Thermostat E from 2018 will be sold off and new thermostats from Google will no longer be released. However, anyone who owns a copy of the older versions can hope for discounted conditions from a third-party provider.

Google provided information about these plans in a blog post. The intelligent, programmable room thermostats offer functions such as automatic temperature adjustment, energy saving and remote control via a smartphone or tablet. The first generations were released in 2011 and 2012, with Google citing the outdated hardware in the older devices as the reason for the end of support. Specifically affected are the Learning Thermostat Generation 1 (2011), Generation 2 (2012) and Generation 2 (European version 2014).

Old devices lose functions

This is also accompanied by a loss of functionality. After the end of support, it will no longer be possible to view the status of the thermostat in the Nest or Home app, control the device remotely via smartphone or Google Assistant or receive notifications here, according to a support page. Third-party assistants and other associated functions such as Home/Away Assist will also be removed. According to Google, Nest Protect smoke and carbon monoxide detectors will be disconnected from the thermostat and the emergency shutdown will no longer be executed. However, all functions and settings will remain available on the device itself. Pre-planned temperature settings will continue to work unchanged after the end of support.

However, anyone who owns a thermostat from one of the first two generations has a chance of getting a replacement at a reasonable price. Google wants to offer owners of these thermostats the opportunity to switch to a current thermostat from third-party provider Tado at a discount. There will apparently be a 50 percent discount on a starter kit of the Smart Thermostat X, which the manufacturer regularly offers for around 200 euros. Google is offering users in Canada and the USA a discount on its own Nest Learning Thermostat Generation 4 instead.

This is not available for EU customers because the company wants to withdraw from the local market with its own Learning Thermostats. Google cites the many different EU requirements for the hardware and software of such thermostats as the main reason for this. This makes it difficult to meet the requirements of a large number of different house types with its own products. However, Google wants to continue to offer its Home APIs of the Google Home Platform to other manufacturers of smart thermostats.

According to Google, the following devices are explicitly not affected by the end of support:

• Nest Learning Thermostat (3rd generation, 2015)
• Nest Learning Thermostat (3rd generation, 2015, European version)
• Nest Thermostat E (2017)
• Nest Thermostat E (2018, European version)
• Nest Thermostat (2020)
• Nest Learning Thermostat (4th generation, 2024)

There will be no changes here. The devices will continue to receive updates and support can be used via the Nest and Home app.

(nen)