IT fault rectified: Tax offices are working normally again
Following a malfunction caused by a hardware failure, the tax offices of several federal states are once again able to answer customer inquiries.
Fault rectified, telephone information possible again.
(Image: Daniel AJ Sokolov)
Last week, numerous German tax offices had to contend with a disruption. According to the public administration IT service provider Dataport, the fault was rectified over the weekend. On May 7, a hardware error in the service provider's data center meant that the tax offices in Bremen, Hamburg, Mecklenburg-Western Pomerania, Lower Saxony, Saxony-Anhalt, and Schleswig-Holstein were unable to work. They could only work to a limited extent, according to Dataport. As a result, the tax offices were unable to answer specific customer inquiries and process tax returns. Only general information was possible, writes NDR. According to Dataport, My Elster users were still able to submit their tax returns, applications, appeals and notifications to the tax offices.
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The error was not caused by a cyber attack, but by a hardware malfunction in the firewall area, Dataport continues, and the affected components have been replaced.
(mma)
