"AOK Mein Leben": Single sign-on for electronic health record & e-prescription

AOK insured persons can now select single sign-on to gain faster access to the electronic health record or e-prescription.

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If you are insured with one of the eleven AOKs, you can now select the single sign-on option to log in to the app for the electronic health record (elektronische Patientenakte, ePA) and e-prescription. Information about this appears in the “AOK Mein Leben” app.

If you initially ignored the option, you can tap on the profile icon in the top right-hand corner of the app and find the option under “AOK Mein Leben”. The third item there, after the settings and the option to object, is a key symbol “Single sign-on (SSO)”. You can then choose whether you want to select the option for the e-prescription or the electronic patient file.

Several login attempts in the AOK app were regularly required to log in to the app. The AOK points out that although SSO increases ease of use, the separate login for each service offers a “higher security standard compared to single sign-on”.

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Today, many people with statutory health insurance also experienced problems accessing the ePA and using various functions. According to Gematik, the fault has since been rectified. It is unclear how many insured people are or were affected by the disruption. Those affected included those insured by AOKen, Barmer, Techniker Krankenkasse and Knappschaft-Bahn-See. The original Gematik announcement at 10:15 a.m. referred to “potential restrictions” in IBM's ePA file system.

(mack)

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This article was originally published in German. It was translated with technical assistance and editorially reviewed before publication.