Sonos Roam: Bluetooth speaker can melt at the charging port
There is a risk of overheating in a small number of first generation Sonos Roam speakers, Sonos confirms. A recall has not been launched.
(Image: Sonos)
The first generation of the Sonos Roam Bluetooth speaker can overheat around the charging port and even melt in some cases. This was confirmed by a Sonos spokesperson to the business newspaper Bloomberg. The risk of overheating only affects a very small number of units.
“We are following up on a limited number of reports about the USB-C charging port on some first-generation Sonos Roam speakers,” a Sonos spokesperson told Bloomberg. Sonos has taken proactive measures to minimize the likelihood of overheating. In addition to hardware improvements that do not help users of existing devices, this is said to include software changes. The statement does not provide any further details. Sonos has not initiated a recall.
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Users report melted ports
Users had previously reported heat problems with the Bluetooth speaker. There are also numerous reports online from users from previous years complaining about a defective charging function. It is unclear whether there is a connection between the two issue areas.
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Models from the first Roam generation, which Sonos launched on the market in 2021, are impacted. Whether there are also issues with the Roam 2, which was released in 2024, remains to be seen. In the first Roam generation, the issue area is apparently the USB-C charging connector. Images show how the area around the plug has melted due to heat. According to Bloomberg, this happened to people who had their portable speaker plugged in for a long period of time.
Reports of melting USB ports on Sonos speakers come at an inopportune time for the US audio company: Sonos is still struggling with the effects of the failed app update for its smart speakers. The new app came onto the market without important functions and brought Sonos massive criticism from the community. As a result, numerous employees had to leave, including managers. Sonos recently appointed a new CEO, Tom Conrad.
(dahe)
