Amazon Web Services: Global Outage on Monday Morning
Various internet services were experiencing outages. This was due to disruptions in Amazon Web Services cloud services.
(Image: Michael Vi/Shutterstock.com)
Amazon's cloud service, “Amazon Web Services” (AWS), was experiencing disruptions that are having a global impact. As a result, numerous internet services couldn't be used. These included Amazon's own streaming services for Echo devices and video streaming on Prime. Other services include the Epic Games Launcher.
Initially, outages of the Signal Messenger were noticed in the German-speaking region. Signal President Meredith Whittaker explained the outage on Bluesky attributes the larger outage to Amazon Web Services (AWS). “We are aware that Signal is not working for some people. This appears to be related to a larger AWS outage. Please be patient.”
More extensive service disruptions
However, other services were only partially usable or not at all. For example, we could confirm the outage of at least some Amazon Prime content delivery nodes, meaning video titles couldn't be played on Fire TV sticks after successful selection. The same applied to Amazon's Echo devices. They recognized voice commands, but playing playlists failed. The Epic Games Launcher was also unusable. Some Apple services also seemed to be affected. On their respective status pages, Atlassian and Docker reported issues, too. Perplexity was also down due to the AWS outage, reported CEO Aravind Srinivas.
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The Irish Independant reported on further internet services hosted on AWS that were impacted by global outages: Snapchat, Fortnite, Duolingo, Roblox, and Canva are listed by the medium. On the Amazon Service Status Page, the company only reported an interrupted service in North Virginia, an Amazon DynamoDB. However, the report also stated that multiple services were impacted. The region “US-EAST-1” has been said to be impacted. Affected users were unable to create support tickets, among other things.
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In the meantime, Amazon added more than 80 connected AWS-services to the issue status. Those are dependent on the DynamoDB, obviously. Amazon reported to have applied mitigations at 11:22h MEST which showed significant effects on service recovery. We can confirm that Amazon Echo devices play music again and first Signal messages find their way to their recipients.
At 12:35h MEST Amazon wrote: "The underlying DNS issue has been fully mitigated, and most AWS Service operations are succeeding normally now. Some requests may be throttled while we work toward full resolution. Additionally, some services are continuing to work through a backlog of events such as Cloudtrail and Lambda."
Added more information as it became available. Amazon reports to have applied mitigations that seem to work, services are recovering slowly.
(dmk)
