Galaxy Ring: Samsung clarifies cause of swelling
Due to a swollen Galaxy Ring, a man had to go to the emergency room. Now the manufacturer has revealed the cause of the smart ring's defect.
The Galaxy Ring forced a user into the emergency room – now Samsung is revealing the cause of the defect.
(Image: Samsung)
Last September, a man missed his flight because he had to go to the emergency room due to a swollen Samsung smart ring. Samsung has investigated the defective Galaxy Ring, and, according to the affected user, tech influencer Daniel “ZoneofTech” Rotar, has now concluded that the battery was not the cause.
No battery problem
Rotar writes in a post on X that Samsung, after its investigations and analysis by a commissioned external company, has concluded that the swelling was not caused by a battery defect. Instead, the swelling in his Galaxy Ring was caused by a crack in the inner mold. There was no major safety risk for the product battery. According to the information provided to Rotar, Samsung was apparently unable to determine a specific cause for the crack in the inner ring.
The tech influencer further writes that some users have reported problems with battery life and performance. “Some users could only use the device for a few hours instead of several days as stated.” He addressed this issue directly with Samsung. The manufacturer then recommended that “anyone experiencing issues should contact Samsung customer service so that cases can be reviewed individually,” Rotar said.
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Short runtime
Furthermore, the company states that there are no further battery safety issues affecting the Galaxy Ring product line. Since the incident in September, there does not seem to have been a major wave of complaints related to the Galaxy Ring swelling. However, users are complaining on Reddit, among other places, about a runtime that is too short. The manufacturer is apparently aware of this.
(afl)
