Artemis-2: Outlook causes problems not just on Earth

On the way to the Moon, anything can happen: For example, that Outlook doesn't work.

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Artistic rendering of NASA's Space Launch System Mobile Launcher 2

(Image: NASA / David Zeiters)

2 min. read

Astronauts far from Earth are not immune to running into problems that virtually every Windows user knows: Outlook isn't working.

Attentive viewer Niki Grayson was watching the NASA livestream, which streams directly from the Orion capsule, and noticed a rather unusual interaction between astronaut Reid Wiseman and Mission Control in Houston. She posted the clip on Bluesky.

In it, the commander of the Artemis-2 mission reports that he is having problems with the software Optimus on his computer (Microsoft Surface Pro). Furthermore, two instances of Outlook are running on his machine, and neither is working. Houston replied that they would access it remotely and address the issue. Shortly thereafter, Mission Control announced they had solved the problem: “For Outlook, we were able to get it open. It will show offline, which is expected”.

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At the daily press conference for the Artemis-2 mission, Ascent Flight Director Judd Frieling answered the question about the Outlook problems, stating that they are not uncommon. Besides the email account, the astronauts had to deal with error messages on the toilet, and a fan had become blocked. The problem has since been resolved, as NASA announced.

The Artemis-2 mission, with astronauts Reid Wiseman, Victor Glover, Christina Koch, and Jeremy Hansen, is currently on its way to the Moon. This marks the first time in over 50 years that humans have been sent back into the vicinity of Earth's natural satellite. If all goes well, the four astronauts will be farther from Earth during their lunar orbit than anyone has ever been before. We will keep you updated in our live ticker.

(wid)

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This article was originally published in German. It was translated with technical assistance and editorially reviewed before publication.