"NRW.Genius": New AI assistant to make state administration more efficient
The North Rhine-Westphalian state administration is testing an AI assistant that is designed to help with time-consuming tasks. This will benefit people.
(Image: Peshkova/Shutterstock.com)
An AI-based administrative assistant called "NRW.Genius" has been in use in the state administration of North Rhine-Westphalia since today. A four-week test phase will determine how the technology could be used in the future, the responsible Ministry for Regional Identity, Communities and Local Government, Building and Digitalization has now announced. The technology is primarily intended to help with time-consuming tasks, including the summarization of documents and texts as well as the generation of texts. The software also offers a "research assistant with intelligent search functions", a chat for interacting with large language models (LLM) and the option to ask "questions about PDF documents".
For more efficiency in administration
The technology is being developed by the ministry in collaboration with the state agency IT.NRW Nordrhein-Westfalen and the IT services company Capgemini. It is based on "modern generative AI technologies", including language models such as GPT-4o. In order to ensure data protection and data security, only documents that are publicly accessible will be used to create texts during the test phase. These are documents from the legislative process, for example. Those responsible speak of a pioneering initiative that shows "how we can use the potential of artificial intelligence to make public administration more efficient and citizen-friendly".
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The responsible minister, Ina Scharrenbach (CDU), now speaks of a "foundation stone for shaping the digital administration of tomorrow today". If technology succeeds in making the administration work more efficiently, citizens will be the first to benefit. For them, this could result in faster processing times for application procedures, for example. Development is taking place in close cooperation with employees, explains her ministry. Testers are continuously available to answer questions, and feedback rounds and workshops are also planned.
(mho)
