iCloud: Apple admits problems with notes, ends backup for older devices
Apple has admitted that the Notes app can cause problems in connection with iCloud. The company will also be stricter with backups in future.
(Image: Apple)
Following reports of apparently disappearing texts in the popular Notes app, Apple has published a fresh support document on the issue. The document officially acknowledges the problem for the first time and explains what to do if notes saved in iCloud are not visible on the iPhone, iPad or Vision Pro. A second piece of iCloud news concerns the backup functionality: from mid-December, it will only be possible to back up devices with at least iOS 9, which was released in September 2015, to the storage service. Earlier versions of the operating system will no longer be supported, the company writes in an email to those affected.
The problem with the Notes app
There have been reports of problems with the Notes app for several weeks. The reason seems to be that certain flags are not set when new terms and conditions are approved in connection with the introduction of the "Apple Account" and the app appears empty as a result. However, this does not happen for all users. In addition, the Mac is apparently not affected.
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Apple now writes in its new support document that if the texts are gone, you should first go to the system settings under iCloud and check under Notes whether the synchronization of the device is active. If this is not the case, you should switch it on – apparently the menu item suddenly turns off. If this step is not enough, you should restart your iPhone, iPad or Vision Pro and check the settings again. "After these steps, your iCloud notes should appear and start syncing again on devices signed in with the same Apple account. Once syncing is complete, you should see the content you previously synced with iCloud."
Backup only with (relatively) modern devices
iOS 8 from 2014, which has been on the market for ten years in September and was previously still permitted for iCloud backups, will no longer be able to save to Apple's servers in future. In an email from Apple that is doing the rounds on X, the company writes that iOS 9 "better matches our official minimum software requirements".
From December 18, backups will no longer be possible and existing iOS 8 backups will be deleted. After that, backups can only be created locally on Mac or Windows PC (via Finder or iCloud app). Automatic backups will then require at least iOS 9. However, anyone operating such old devices is also confronted with numerous unclosed security vulnerabilities – This applies to iOS 8 as well as iOS 9.
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