Windows 11 24H2: Stopper bugs on Asus devices and in HDR games fixed

Certain Asus devices were unable to install the Windows 11 24H2 update. Microsoft had blocked it due to compatibility problems with a Safeguard ID. A solution is now available for affected devices. The update blockers due to games with the HDR option are also history.

In the Windows Release Health Notes, Microsoft writes that a BIOS update is available for affected devices – the company names the Asus X415KA and X515KA – models with a BIOS version older than 311. Affected users must install this update to remove the Safeguard ID and install the Windows 11 24H2 update.

Critical BIOS update

"The BIOS update is categorized as a Critical Update (CU) and is available via Windows Update," writes Microsoft. "While the Safeguard ID will remain active, it will be gradually removed as more devices receive the update," the Redmond-based company explains. Users are advised to check for updates in "Settings" – "Windows Update" and install available updates to ensure compatibility with Windows 11 24H2.

Previously, during a (manually forced) update process, the system could crash with a blue screen of death (BSOD) and the update could fail. Together with Asus, Microsoft was able to isolate the problem and trace it back to certain, unspecified hardware components in the affected devices.

Problem of incorrect colors

The Windows updates from February also resolved a problem with games that used the "Auto HDR" setting. The games could then no longer respond or display distorted colors. Microsoft plans to remove the associated Safeguard ID 55382406 in the coming days. Thereafter, it could take up to 48 hours before Windows offers the update to 24H2.

Microsoft confirmed the issues with certain Asus devices last October and blocked the update on affected devices with the Safeguard ID 54157480.

(dmk)