Trouble with Microsoft's OneDrive app for iOS
Synchronization errors, missing folders and other bugs: Microsoft's cloud hard drive has been difficult to use on the iPhone for several weeks.
Disrupted cloud: Microsoft OneDrive on the iPhone.
(Image: Nopparat Khokthong/ Shutterstock.com)
Various App Store reviews with only one star, bad comments and forum postings: users of OneDrive on the iPhone have been finding it difficult to use Microsoft's online hard disk as usual since at least the beginning of May. The main problem concerns the main function of the iOS app: data synchronization.
Synchronization via the Files app fails
“The data does not synchronize,” writes a Mac & i reader. “Most folders are displayed as empty, while in reality many documents are stored.” Particularly confusing: In the web view and under Windows, the sync works normally and flawlessly as usual. But that's not the only issue.
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The upload to OneDrive from the iPhone itself is also disrupted. If you use the native files app (Files) under iOS, files are currently created twice – and this is traceable. “One file with the assigned file name and the second file with the date and time to the second,” says the person affected. However, only one of the two files can be opened. Even more confusing: if you delete one of the two files, both disappear.
Camera upload and search disrupted
Further issues with OneDrive for iOS impact other standard functions, as our colleagues at Golem.de already reported at the beginning of May. For example, images can no longer be created using the camera and then uploaded as usual, which was often used as an alternative backup. The search function also no longer works. RAW images can no longer be displayed as before, or are not loaded.
In the US App Store, OneDrive currently still has an overall rating of 4.7 stars out of 5, but if you sort the reviews by newness, many 1-star ratings appear. “Completely unusable”, for example, or “Gets worse with every update”. The “files are clearly visible on the PC, but not on the iPhone”, writes another user. There are also reports of access errors in the app. Microsoft has not yet commented on the problems. The latest version of OneDrive for iOS is a week old. However, users say that it does not yet fix the errors.
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