Dropbox discontinues its password manager
Dropbox wants to focus more on its core product – and is therefore discontinuing its Passwords service. Administrators have a lot of work ahead of them.
(Image: iX)
Dropbox Passwords is being discontinued: The password manager has already been discontinued as of October 28, 2025. Users will then lose all access to all saved passwords, usernames, and payment information. Dropbox will delete them immediately; there is no option to restore them. However, the autofill functions will be discontinued on August 28, at which point Dropbox Passwords will switch to read-only mode. On September 11, the provider will also shut down the app for smartphones.
As a result, users will have to export their data immediately; they will receive a CSV file with their information stored with Dropbox. This works both with the browser extension and in the mobile app. The provider recommends the 1Password service as a replacement, but CSV files can also be imported from other commercial password managers or the free alternative KeePass.
A lot of effort for admins
Companies that use Dropbox Passwords also have to put in a lot more effort: Each user has to export their data themselves, there is no central function for this. Administrators can only check which of their users are using the service. If this is the case, a score is assigned to them in the company console. Finally, they must inform their affected users of the changes and provide a replacement. In addition, “a few weeks” before the service is discontinued, Dropbox will email users who have not exported their data.
At the same time, Dropbox is discontinuing dark web monitoring. This was part of Passwords and was intended to find “signs of account data” of the user on the dark web. If the service was successful, the user was notified and could assign new login data via the password manager.
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Dropbox stated in the announcement that the reason for the move was to “focus on improving other features in our core product [...]”. The provider first introduced the password manager in 2020, followed by a focus on business customers a year later. As part of the commercial tariffs, the service was intended to upgrade the subscriptions, and there was also a functionally limited free version. There were never any figures on the success of Dropbox Passwords in the highly competitive market for such programs.
(fo)
